Service

Helping Customers


Ogden City Utilities customer service office oversees over 23,000 utility accounts. We are happy to help customers establish services for properties they have purchased, update mailing addresses or account information, assist with options such as auto pay or equal pay applications.


Availability


We are available to answer any questions you may have on your Utility bill or assist you with payment options. Our offices are located at 133 W 29th Street. Hours are Monday through Friday 8 a.m. to 5 p.m. with the exception of holidays. You may contact us by phone, 801-629-8321 or by email,.
  1. Application for Service Requirements

    Ogden City requires the recorded owner of the property be signed for the utilities we provide.

  2. Billing

    Ogden City Public Utilities Division provides a detailed monthly bill for all city-supplied utilities which includes water, storm water, sanitary sewer, and refuse.

  3. Customer Online Account Access

    Our billing system enables customers and city staff to efficiently manage billing queries and payments.

  4. Line Kills & Hydrant Rental Program

    Ogden City Utilities has an established program for line kills and for hydrant meter rentals.

  5. Past Due Bills & Collections

    If there is a delinquent balance on your account at the time of billing a notice is printed on your bill indicating the requirement to pay that delinquency by a specific date.

  6. Payment Options

    Ogden City offers you several payment options for remitting payment for utilities.

  7. Rates & Discounts

    Residential and commercial water rates are based on the gallons of water used, meter size, a base rate and whether you have secondary water.

  8. Water Leaks on Your Property

    Ogden City Water is responsible for maintaining and replacing City owned water mains throughout its service area, while property owners are responsible for private mains, service lines and meter pits at their service address.